Ask Blocs
Quick help with exchange, PINs, verification and account security.
Blocs Office
Money questions deserve a human answer.
Start a saved conversation in Blocs, get immediate guidance, and request a person whenever the question needs our team.
Human handover
Request a member of the support team from the same conversation.
Your history stays saved
Return to earlier conversations from any device you sign in on.
Send an enquiry
Write to us and we will reply by email.
Your message reaches the Blocs Finance inbox directly. Most enquiries are answered the same business day. Never include your PIN, a two-factor code or an incognito account key.
Where we operate
Serving customers across Africa, Russia and beyond.
Support lives inside your account, and every conversation is saved to it — so nothing is lost between visits.
NigeriaRussiaGhanaKenyaSouth AfricaEgyptUnited StatesCanadaUnited Kingdom
Response timeMost questions are answered the same business day; handovers to the team are picked up in order.
In the appOpen Help & Support after signing in to start or continue a conversation.