Clear answers for every move.

Yes, in cities where we have agents, such as Moscow. When you convert, you can pay by bank transfer, have us pick up your cash, or bring cash to a Blocs point, and receive into a saved or new account, by cash delivery, or by collecting at a Blocs point. Pickup and delivery need a map-verified address and phone number and carry a 0.5% cash handling fee, taken from what you receive and shown on your statement. Blocs points are free. Nothing is credited or handed over until our agent confirms the cash.

Many exchange platforms limit ruble access. Blocs is designed to support available ruble routes alongside selected African currencies, subject to corridor availability and compliance review.

Most transactions complete in 2–5 minutes after payment confirmation. Availability, verification and review can extend that time.

Blocs aims to offer competitive market rates. The live quote shows the rate, fee and receive amount so you can assess the exact offer before paying.

Live routes can include RUB, NGN, GHS, KES, ZAR, EGP, XOF and USD. The exchange panel shows currently available pairs.

After confirming a quote, Blocs shows local payment instructions and a reference for the transaction.

Verification can be required depending on the feature, route, amount and compliance review.

Yes. An incognito account uses a generated username and account key. The key is required to regain access.

Flexible, target and locked savings requests are reviewed before activation. Their status remains visible in your account.

No. Loan services are coming soon. Blocs will not promise instant approval; applications will be reviewed responsibly.